Privacy Policy

At Neon Kiss Signs™, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or interact with our services. By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

Information We Collect:

  • Personal Information: We may collect personal information from you, such as your name, email address, shipping address, and phone number, when you place an order, create an account, or contact us for support. We collect this information solely for the purpose of fulfilling your orders, providing customer support, and improving our services.
  • Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and device information, through automated technologies (e.g., cookies and web beacons) when you visit our website. This information is used to analyze trends, administer our website, track user movements, and gather demographic information to improve our website and services.

Use of Information:

  • Personal Information: We use your personal information to process your orders, communicate with you regarding your orders and inquiries, and provide you with information about our products, promotions, and updates if you have opted to receive such communications. We may also use your personal information for internal purposes such as data analysis, improving our website and services, and ensuring the security of our systems.
  • Non-Personal Information: Non-personal information is used for statistical and analytical purposes to understand how users interact with our website, to personalize your experience, and to improve our services and marketing efforts. This information is aggregated and does not personally identify you.

Sharing of Information:

  • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer support. These service providers have access to the information necessary to perform their functions but are obligated to maintain the confidentiality and security of your information.
  • Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or governmental request. We may also disclose your information to enforce our policies, respond to claims or protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred or disclosed as part of the transaction. We will take steps to ensure the confidentiality of your personal information and notify you before transferring it to another entity.

Security:

  • Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We employ industry-standard security practices and technologies to safeguard your information, including secure socket layer (SSL) encryption for sensitive data transmission.
  • Payment Processing: We do not store credit card or payment information on our servers. All payment transactions are securely processed through trusted third-party payment processors that comply with Payment Card Industry Data Security Standards (PCI-DSS).

Your Choices:

  • Account Information: You can review, update, or delete your account information by logging into your account or contacting us directly. Please note that we may retain certain information as required by law or for legitimate business purposes.
  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or by contacting us directly. However, please note that even if you opt out, we may still send you non-promotional communications related to your orders or account.

Children's Privacy:

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided below:

Neon Kiss Signs™- info@neonkisssisgns.com

By using our website or providing us with your personal information, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

For more information please visit our Terms & Conditions page.